Circles deploys OpenAI API to automate telco customer support at 65% autonomous resolution
Singapore-based Circles uses OpenAI's API to power CareX, a multi-agent architecture that increased ARPU 22% and reduced churn 9% for telecom operators.
#customer-experience
Omio Shifts Travel Booking to Conversational AI, Expanding Beyond Search Interfaces
The multimodal travel platform integrates OpenAI models into customer-facing and internal workflows, moving from traditional search to real-time, AI-native discovery.